FAQ – What is Planet7 Casino’s payout policy

As part of our commitment to providing truly superior service, Planet7 Casino makes every effort to ensure that your payout request is processed as quickly and efficiently as possible.

The following is an explanation of how the withdrawal process works as well as the Planet7 Casino policy:

At Planet7 Casino, the method(s) by which we pay your withdrawal is directly dependent upon the payment method(s) by which you have submitted your deposit(s) in the past, and the amounts of those deposit(s).
Players depositing by Credit Card will be paid by either check or cash transfer. Payment method may vary from withdrawal to withdrawal.
Payouts requested within the same 24 hour period as the deposit, via the same payment method, may be combined as one payment.
If you have not actively used your chosen payment method to deposit to your account for more than 12 months, this payout option may no longer be available.
If your payout request is for less than the minimum allowable amount (listed below) the funds will be returned to your casino balance.
The minimum allowable withdrawal for ALL PAYOUT METHODS is $100.
Occasionally, your authorization or some documentation may be required to process your payout request, and we may ask that you sign a list of your previous deposits to your Planet7 Casino account.
Planet7 Casino reserves the right to delay and/or stop the processing of payout requests until final approval has been received for any outstanding deposit transactions.
Winnings come from deposits using bonuses may be cashed out only after all bonus requirements have been satisfied.
*Note that payments sent in check form must be deposited within 30 days of receipt. Planet7 Casino accepts no responsibility for checks deposited after this time frame. Depending on your relationship with your financial institution, there can be a clearing period of up to 45 days on deposited checks.

If you have any questions or concerns please contact our support team toll free at 1-888-402-2065, e-mail at help@planet7casino.com or via live chat.